iOS 9.3.2
05:18
iOS 9.3.2 may have a great secret feature, but it has alsobeen causing serious problems and now Apple AAPL +0.12%has taken decisive action…
Today the company announced it has pulled the update for all owners of the iPad Pro 9.7. Launched just two months ago, the iPad Pro 9.7 is Apple’s newest device but shortly after the release of iOS 9.3.2 scores of users took to online forums and social media to complain that the update had bricked their devices.
I contacted Apple at the time and received the following response:
“We’re looking into a small number of reports that some iPad units are receiving an error when updating the software. Those unable to restore their device through iTunes should contact Apple support.”
Apple understandably played down the issue, but it has ultimately decided strong measures had to be taken. Apple last pulled an iOS update back in 2014 when iOS 8.0.1 caused iPhones to start dropping calls.
Interestingly, from my initial investigations, it seems the newer iPad Pro 9.7 is affected far more often than the iPad Pro 12.7 (the two models have key feature differences). But the good news is there are reports of iPad Pro 9.7 models updating without problems and iPhones and other iPad models appear to be getting through unscathed.
So what happens now? I suspect Apple will make a statement about this sooner rather than later (I’ve contacted the press team), and the two obvious paths are to a) Re-release a tweaked version of iOS 9.3.2 or b) quickly issue a new update (iOS 9.3.3?) as an emergency fix.
All of which does little to aid the reputation of iOS 9 which has suffered numerous high profile problems, despite originally being a fine tuning of iOS 8 rather than offer a radical overhaul.
Needless to say I’d advise everyone (regardless of whether they own an iPhone, iPad or iPod touch) to steer clear of iOS 9.3.2 until more is known.
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